Welcome to Blue Strawberry status service update page for real-time information on system performance, here you will find live updates and historical data on system performance, if there are any interruptions in service, a note will be posted here!
We have a current issue
14:36:35 January 16, 2023
@ function issue
We have received a report of the @ function not working correctly today. This is currently being looked into and we will attempt to sort the issue as soon as possible.
12:45:28 January 17, 2023
Single post character count for missing social profile
When creating a single post if Twitter account is not available it is still providing minimum 280 characters. We do have a workaround to this so please contact us for this but we are trying to resolve the issue.
12:44:09 January 17, 2023
RSS feed and character & showing as &
We have a campaign error with RSS feeds showing the character & showing as &. We are looking into this now.
14:00:45 January 6, 2023
Translation Not Working
We are currently experiencing a translation software error within the software. We are working to correct this problem however it is complex.
12:28:57 January 5, 2023
Text Not Posting on LinkedIn
We are investigating why some posts to LinkedIn are happening do not include text, and only the image is posted. We are currently looking into the issue.
10:10:47 December 27, 2022
Campaign Issue Scheduling
We are currently experiencing an ongoing campaign issue with scheduling, it is getting stuck in the A.I. and will be resolved as soon as possible. We are aware and are working hard to amend the issue.
14:13:41 December 24, 2022
Video posting on Twitter
We are experiencing an issue scheduling Video posts to Twitter. We are in contact with Twitter, and we are awaiting a resolution. We will advise when we know more.
13:12:10 December 24, 2022
Request of Credit Card
We are aware that sporadic accounts are being constantly requested for credit card details. We are working to solve the issue.
20:48:31 December 21, 2022
Twitter Reconnect Error
We are currently seeing sporadic Twitter Reconnect Errors that are being generated by Twitter. We are investigating this; it is sporadic, meaning it only affects one or two unfortunate accounts, but we are attempting to resolve this issue as soon as possible.
09:20:47 December 20, 2022
System Posting to Incorrect Days
We have been informed of an error in the system that seems to have been posted to some accounts on days they were not supposed to. This is being investigated now, and we hope to resolve it within 48 hours or less.
11:26:09 December 14, 2022
Single Posting Issue
We are experiencing site-wide a single posting error. Our technical team are working on this now.
11:05:10 December 14, 2022
Twitter Posting Issue
We are seeing multiple Twitter posting errors today. We are trying hard to resolve the issue.
11:00:33 December 14, 2022
Twitter Connection and Reconnection
We are currently having issues with Twitter connecting accounts and reconnecting tokens for accounts. We are trying hard to resolve the issue. Some accounts are seeing normal service now but some continue to see errors.