Welcome to Blue Strawberry status service update page for real-time information on system performance, here you will find live updates and historical data on system performance, if there are any interruptions in service, a note will be posted here!
We are all good!
Campaign Creation and Single Post not working
We have identified an issue that is causing both Campaign Creation and Single Post to stuck, we are working on this issue.
15:01:40 February 24, 2024
Shortener bsapp.ai issue
We are currently aware of a new issue with bsapp.ai not diverting correctly, our team are looking into this immediately and we are investigating.
Single post to Facebook and X (Twitter)
We have found an error that is causing Single Posts to Facebook and X (Twitter) to be stuck. We are working on a solution now. Single Post to Instagram is working fine.
New Campaigns Quote Issue
We've identified a problem where newly created campaigns aren't displaying any quotes. Our team is currently addressing this issue to resolve it.
New YouTube Campaigns Quote Issue
We've identified a problem where newly created campaigns from YouTube videos aren't displaying any quotes. Our team is currently addressing this issue to resolve it.
Campaign creation not working
We are aware of an error that is causing manually created campaigns to get stuck in the process of creation. We are working on this error. We apologise for the inconvenience.
09:40:37 December 19, 2023
Translation Not Working
We are currently experiencing an issue with the translation part of our Artificial Intelligence software, we apologise for the issue and it is being investigated currently. UPDATE: The problem is bigger than expected. We are aware and we have a team working on resolving the issue as fast as we can.
15:48:27 December 15, 2023
Single post to X(Twitter) not working
Hi users, we are aware of an error that is causing delivery issues with Single post to X(Twitter). We are working on resolving this. We apologise for the incontinence.
Unable to access Blue Strawberry
We have encountered an issue and users can't log in at the moment. Please be assured we are working on resolving this issue ASAP. Our deepest apologies.
00:15:11 December 9, 2023
LinkedIn profile connection issue
We are aware some of our users are experiencing an issue connecting a new LinkedIn profile, we are working on resolving this issue.
12:59:38 November 15, 2023
Single post stuck issue
We are aware some users may experience an issue causing their single post to stuck in "In process que" when they launch it. We are working on fixing this issue.
08:38:42 November 13, 2023
The login functionality for Blue Strawberry accounts is currently unavailable. We have identified the problem as a database issue affecting all platforms, including cloud desktops and both iOS and Android apps. Our team is actively working on resolving this matter. Thank you for being so patient.