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Home» Service Status» Sporadic Password Issues

Sporadic Password Issues

Posted On: June 16, 2023
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We appreciate your patience and understanding as we navigate an ongoing technical issue related to the Blue Strawberry platform. We are currently experiencing sporadic instances of password complications, which may be affecting your ability to log in to your accounts. Our team of dedicated technical experts is actively investigating the issue to rectify the problem promptly and to ensure that your user experience is not interrupted in the future. We will keep you updated on the progress, and we are committed to resolving this as quickly and efficiently as possible. Your trust and security remain our utmost priority, and we apologize for any inconvenience this may cause.

This has happened to some of our team internally, and we reset the password to continue. It is always good to reset a password although we realise it can be an inconvenience at times.

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